1 RUNAROUND FAQ's
1.1 Do I need to make an appointment?
If you would like to make an appointment, feel free to use our online scheduler. The scheduler helps us prepare for your visit, but making an appointment is not necessary. All of our staff is trained to advise you and make your footwear selection process easy and stress-free!
1.2 Do I need to be a runner?
Absolutely not. In fact, we are so much more than running. Our fitting process was designed to help everyone from running to walking to just being on your feet all day. We fit moms, dads, kids and grandparents!
1.3 What should I wear?
Whatever you have on will work! Many of our customers choose to wear work out gear, but every day we have people come dressed for work or in jeans. You will not be asked to do anything strenuous or cause you to sweat. We will also have an assortment of try on socks for you as well.
1.4 Can I come in for a fitting even though I don’t need new shoes right now?
Absolutely! We are happy to perform the fitting process on anyone at any time. Feel free to bring in friends and family members who aren’t currently in need of new shoes. We will give some insight on what shoes might be suitable for that person when he or she is ready to make a purchase, and can talk technique any time!
1.5 What if I don’t like my shoes after I purchase?
We hope that together with your input, we’ll help you find a great choice. But sometimes something isn’t perfect. We’ll make it right for you. Bring your shoes back in and we’ll revisit the fitting process with you and find you a new option!
1.6 Do you have a loyalty program?
Yes. Our Runaround Fitness & Lifestyle Co. Points Program thanks you for shopping local with points earned on every purchase that then reward you with special 1 of a kind items that are not available for sale.
1.7 I have old running shoes still in good condition, do you all offer a recycling program?
At Runaround Fitness & Lifestyle Co, we are proud to partner with Project Sole for our shoe recycling program. Just bring your reasonably clean donation to our location and we’ll get it to the right people.